THE SEPTIC BUSINESS IS A LOT LIKE BASEBALL...
So it’s no secret that the Kubiks like
baseball. We might even be considered a
little nutty about the sport. If you
read my post about constructing our own backyard baseball field you might have
some idea about our love. In our
opnion, there is nothing more fun than watching baseball whether it is our own
boys out on the field or our Kansas City boys in blue.
But the madness doesn’t stop there…I have dreams
of redoing our basement someday with
furniture like this:
And adding apparel to my wardrobe with shoes like
this:
But I gotta
say I have to draw the line with stuff like this….there is even a limit for me…kinda…
Yeah, we might have a little bit of an obsession
problem. And after reading the rest of
this blog post, you might think I’m headed down the path that leads right to
being institutionalized, but I’m going to write it anyway!!
I couldn’t help but think how there are countless
analogies of how baseball is like life, but today I am going to take the time
to show you how much baseball is like the septic business. (I know, I know…where’s my straight jacket,
right?) But bear with me…here goes…
April-October
are our “playing” months
Obviously, we run a business all year, but we
definitely have our “playing” season and I find it interesting it falls within
the same perimeters of the regular baseball season. The phones light up like crazy around April
and don’t die down until October. We do
our “heaviest hitting” during these months with installs and residential
work. We kind of get an “off” season,
but just like our MLB friends we’re still working, just doing it behind the
scenes. (Too bad there isn’t an ESPN
channel for us so our customers can keep track of our “off” season progress
right? Although our channel might just
be SPN – Septic Pumping Network…yes, it’s been established, I need help.)
We both
experience rain-outs
We are no strangers to a “rain out.” When Mother Nature starts pouring outside,
there’s not a whole lot we can do. An
installation job gets put on hold until it dries out and any kind of
residential pumping is put on hold. We
do have enough commercial accounts where we can stay on pavement and so we
always find something to do, but a rainy day (or days) can put us off for a
while. (Just be glad you don’t have to
watch some lame programming while waiting for us to show up to work. “Due to a rain delay, we interrupt this
regularly scheduled pumping job to bring you an educational segment on ‘how to
plunge your toilet’.” It could always be
worse folks).
We both
deal with ball-park figures
Now granted our “figures” aren’t batting averages,
ERAs or win/loss percentages, but we do deal with figures. Due to the fact that we give estimates or
bids for our work prior to conducting it, a question we get asked all the time
is “what’s your ball park figure on a septic system?” or “ball park – what do you charge to
____?”
Here’s an interesting fact for you, did you know
that the first time “a ball park figure” statement was used in this context was
in 1967? So full of wisdom, aren’t I?
We both
have closers
Just like a good baseball team has their closer
they send in to finish off the other team, we have a closer too – me. After a system is installed, I follow up with
a quick walk-through and explain the necessities. I leave them with our manual and card should
any problems or questions arise…though I may come in a finish our time with
them, I’d like to think I’m not as intimidating as Jonathan Papelbon. Hopefully customers will be happy to see me
coming!
We both
must make sure to “cover our bases”
Whether you’re a team or a business you have to make sure your bases covered. We live in a world where you’ve got to be
prepared for the unexpected. Obviously,
we can’t think of everything, but we try.
We work to be PROACTIVE instead of REACTIVE. Happy customers make for good business. Not only that, but in a world where people
sometimes look to take advantage, we have contracts and records to make sure
legally we are always “covered”.
Curveballs
Even though we work to avoid problems sometimes a
customer will throw you a curveball. Things
come up that you might never have thought of, or requests or made for issues
we’ve never dealt with before. Life in
general is going to throw you curveballs, the same is true in owning a
business.
Hit or miss
As with anything in life, sometimes you just feel
like your decision could be a hit or a miss.
There are days when you just don’t know.
Obviously, there are risks you take and though you may feel good about
them, sometimes you still don’t really know!! But isn’t that what makes it
fun? We watch games because we know who
we WANT to win, but that may not mean they WILL win!! Risks in business feel the same way.
That’s all I’m going to compare….for now
anyway. I’m sure I could probably go on
and compare more, but I think you get the idea.
OBVIOUSLY, the septic business IS like BASEBALL, right? So, see? I’m not so crazy after all!
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